This Privacy Notice explains how we at a Home Farm Bed and Breakfast use any personal information we collect about you.
Further down the page is an explanation for PAT customers.
What information we collect about you
When you make a booking with us we collect the name of all the guest, the home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the full amount of your stay.
How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking and should you require it, other information you may find useful for your stay.
We will not use your telephone number to contact you unless it is for an emergency and/or we have been unable to contact you by email.
How is your data stored
All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on third party systems, Freetobook, Stripe and Airbnb.
Neither we nor Freetobook, Stripe and Airbnb will share your information with any third party unless there is a legal reason for doing so.
Guest Registration
We are required by law to collect the following information on all our guests. As the third party booking systems automatically ask for name and nationality, only non-commonwealth guests will be asked to complete a registration form on arrival.
For commonwealth guests;
For non-commonwealth guests;
We will keep these forms safe. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.
Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information, please email us at enquiries@bookcatering.co.uk
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies. See www.aboutcookies.org for more information.
For PAT customers the data collected is your name, billing address, email address, telephone number and test site address if different from billing address.
Your details are used to identify you as a PAT customer, sending invoices, items lists, test certificates and general correspondence where required.
We store your personal data on a database and on paper and are required to keep them for 6 years.
You have the right to request a copy of the information we hold about you. If you would like a copy of this information, please email us at enquiries@bookcatering.co.uk
We will not share your information with any third party.
All content on this website is SSL encrypted.